1. Who we are
This Privacy Policy explains how Colabs.Tech Limited handles personal data through this website, project enquiries, the project brief flow, email contact, cookie consent tooling, and the website AI assistant. Colabs.Tech Limited is registered in England & Wales. Company number: 17177170. ICO registration reference: ZC142951, registered 09 May 2026 and expiring 08 May 2027. Contact: hello@colabs-tech.com.
2. What this policy covers
This policy covers personal data handled through colabs.tech and colabs-tech.com. It does not replace separate client agreements, product-specific privacy notices, Data Processing Agreements, or privacy terms that may apply to a particular product, pilot, or client deployment.
3. Information you provide
If you email us, use the project brief flow, contact us about a product, or speak with the AI assistant, we may receive information you choose to provide.
- Name, email address, organisation, role, and contact details.
- Project goals, product ideas, operational problems, technical requirements, timeline, budget range, and procurement context.
- Messages sent to the AI assistant and any details included in those messages.
- Documents, examples, or other information you voluntarily send to us.
4. Information collected automatically
When you use the website, some technical information may be collected automatically by our website, hosting, security, analytics, consent management, or infrastructure providers.
- IP address, browser type, device information, operating system, pages visited, referring pages, and approximate location derived from technical data.
- Cookie identifiers, consent choices, preference centre activity, and similar information needed to remember or evidence cookie choices.
- Basic security, error, performance, and server logs.
5. How we use personal data
We use personal data for practical business purposes connected to operating the website, responding to enquiries, and delivering software work.
- Respond to messages, project briefs, and product enquiries.
- Assess whether Colabs.Tech can help with a project and prepare a relevant scope, proposal, or follow-up.
- Operate, maintain, secure, improve, and debug the website and AI assistant.
- Remember and respect cookie consent preferences.
- Keep appropriate business, legal, security, and audit records.
- Prepare for or manage client engagements where separate terms apply.
6. Lawful bases
Where UK GDPR or EU GDPR applies, we rely on lawful bases depending on the context.
- Legitimate interests: responding to business enquiries, operating a secure website, improving services, preventing misuse, and maintaining business records.
- Contract or pre-contract steps: discussing, preparing, entering into, or performing a client agreement.
- Consent: non-essential cookies, analytics, and similar technologies where consent is required.
- Legal obligation: records or disclosures required by law, regulators, courts, tax, accounting, or compliance duties.
7. AI assistant messages
The website AI assistant is intended to answer questions about Colabs.Tech, our products, and our services. Do not submit passwords, secrets, confidential third-party information, special category data, or sensitive personal data unless there is a clear and lawful reason. Messages may be processed by AI and infrastructure providers to generate a response and keep the service secure.
8. Cookies and consent
We use Termly to manage cookie consent and preference choices. Essential cookies may be needed for the website to work. Non-essential cookies, analytics, or similar technologies are used only where configured and permitted by your consent choices.
9. Service providers and sharing
We may share personal data with reputable service providers where needed to operate the website and business.
- Hosting, deployment, security, analytics, consent management, email, productivity, support, and AI service providers.
- Professional advisers such as accountants, lawyers, insurers, and auditors where needed.
- Authorities, regulators, courts, or other parties where required by law or needed to protect rights, security, or legitimate business interests.
10. International transfers
Some service providers may process personal data outside the UK or European Economic Area. Where required, we expect appropriate safeguards to be used, such as adequacy decisions, standard contractual clauses, UK transfer mechanisms, or equivalent protections.
11. Retention
We keep personal data only for as long as reasonably needed for the purpose it was provided, and then delete, anonymise, or archive it where appropriate.
- Project enquiries are usually kept for up to 24 months unless an ongoing relationship, legal requirement, or business reason means a longer period is appropriate.
- Client project records may be kept for the duration of the engagement and for a reasonable period afterwards for legal, tax, audit, support, and dispute purposes.
- Cookie consent records, security logs, and technical logs are kept for periods appropriate to their purpose and provider configuration.
- Website AI chat messages are not intentionally stored by Colabs.Tech in a website database, but messages may be processed by connected service providers according to their service terms and logs.
12. Your rights
Depending on where you are and which law applies, you may have rights over your personal data.
- Access a copy of your personal data.
- Ask us to correct inaccurate or incomplete data.
- Ask us to delete data in certain circumstances.
- Ask us to restrict or object to processing in certain circumstances.
- Withdraw consent where processing is based on consent.
- Ask for data portability where that right applies.
- Complain to the UK Information Commissioner's Office or another relevant supervisory authority.
13. Security
We take a practical security-minded approach to website and product development, including access control, secure hosting options, audit trails where relevant, and GDPR-aware development for client systems. No internet service can be guaranteed completely secure, so please avoid sending unnecessary sensitive information through the website.
14. Children
This website is not aimed at children, and we do not knowingly collect personal data from children through this website.
15. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated date.
16. Contact
Questions, privacy requests, or data protection enquiries can be sent to hello@colabs-tech.com.